PROS / This service is free.
CONS / The customer service is minimal and there are no search site options.
VERDICT / This web service is functional but lacks a helpful human touch.
While it can be very frustrating to try and find a home in a new state or city, apartment finder websites aim to take a load off of your shoulders. Being able to look for somewhere to live on one website as opposed to researching several websites and calling numerous complexes is a big stress reliever. Hoobly is one such site and although it’s a bit different from most of the other apartment rental websites we’ve reviewed, they list available apartments in particular cities. This apartment finder website is a bit confusing at first, but it’s important to look at the benefits and features as well.
First and foremost, customers should know that this is not a secure apartment finder website. However, since the service costs nothing, there is no personal payment information to enter. You can get in direct contact with other members of the site, so it’s easy to get more information about certain homes.
Owners or managers have the ability to upload photos, so potential renters can see the homes before even inquiring more information about them. You’re able to search for homes in specific areas and can create an online account to keep track of the places you’re most interested in. Although there is no map feature available, the rental ads are free. This company provides a great basic service, especially for a free one.
Although you’re able to search for apartments in particular areas, there are no other search filters that you can use. You’re unable to search for apartments that are pet-friendly, furnished, or that allow section 8 rentals. You cannot search for roommates, or ones with specific benefits regarding utilities. The only way to determine these benefits is to directly contact the manager or owner.
There are no moving quotes available on this apartment finder site, which is unfortunate, because these can be a big help when it comes to determining how much you might spend during the move. Because this is a free service, you don’t have to worry about preferred payments or separate costs for ads.
Help and support are very important when it comes to using an online apartment finder website like Hoobly. Unfortunately, this company is spread rather thin in this area as well. You can e-mail the company through forms available on the site and you can receive valuable tips on the website that can help make relocation go more smoothly. There are no phone numbers available, no blog or frequently asked questions section and no online chat option. The customer service area is poor with this site, but is often expected from a free service.
While Hoobly provides a fairly long list of features, their search site benefits are non-existent. The help and support doesn’t impress and overall, the process of finding an apartment to rent with this apartment finder service can be confusing. The website is not dedicated to just homes, but is more reminiscent of a ‘classified ads’ website, so it’s more difficult to find what you’re looking for.